Data protection

Collection, processing and use of personal data

You can visit our site without providing details about yourself. We shall only store access data which is not personally identifiable, such as the name of your Internet service provider, the web page you have come from to visit our website, or the name of the file that you have requested, for example. This data is assessed exclusively for the purpose of improving our services and cannot be traced back to you.

Personal data will only be collected if you volunteer this when placing your order, open a customer account, or register for our newsletter. All customer data is stored and processed by us in accordance with the relevant regulations of the Federal Laws for Data Protection (BDSG) and the German Telemedia Act (TMG) when storing any customer data. We only use the data that you have provided without your separate consent for the purpose of fulfilling and processing your order. Once the contract has been fully executed and the purchase price has been paid in full, your information will be blocked from further use and deleted when the retention periods relating to tax and commercial law have expired.

Disclosure of personal data

Your data will be disclosed to the shipping company instructed with the delivery, insofar as this is required for the delivery of the goods. We will disclose your payment details to our company’s bank, as appropriate, when settling payments. We shall not disclose your information to other third parties or use it for advertising purposes, unless you have expressly consented to the further use of your information.

Newsletter

When you subscribe to the newsletter, your email address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can cancel your subscription at any time, either by notifying the contact facility below or by using the link provided in the newsletter for this purpose.

Use of cookies

We use cookies on different pages in order to make our website more attractive to visitors and to enable the use of certain functions. These are small text files that are placed on your computer. Most of the cookies we use are deleted from your hard drive at the end of your browser session (these are called browser cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (these are called permanent cookies). These cookies are used for welcoming you by your user name and for information about the content of your shopping basket. They save you from having to re-enter your password and from filling in your data on forms when you place subsequent orders. You can set your browser so that you are notified before cookies are used and so you can make individual decisions on whether to accept these cookies or suppress cookies in certain cases or in general. When a cookie is not accepted, this may restrict the functionality of our website.

Credit assessment and scoring

If we are providing a service in advance, as in the case of purchasing on account, for example, we may perform a credit check based on the mathematical and statistical process adopted by Creditreform Rosenheim Karl KG, Oberaustraße 14, 83026 Rosenheim to protect our legitimate interests. To do this, we shall forward Creditreform the personal details required to perform a credit check and we shall use the information we receive relating to the statistical likelihood of a payment default to make a balanced decision concerning the establishment, execution or termination of the contractual relationship. The credit check can include probability values (score values) calculated on the basis of scientifically recognised mathematical and statistical processes; address details, among other items, will be included in these calculations. Your interests which are worthy of protection will be respected in accordance with the legal requirements.

Data privacy

128-bit SSL encryption is used for the Internet transfer of your personal information during the order process. Credit card details are not saved. They are gathered and processed directly by our payment service provider. We employ technical and organisational measures to safeguard our website and other systems against loss, destruction, access, modification, or the distribution of your data by unauthorised persons. Your customer account can only be accessed after your personal password has been entered. You should always treat your access information as confidential, and close the browser window once you have concluded your communication with us, especially if you share the use of the computer with others.

Storage and accessibility of the contract text

We will save the text of the contract and email you the order information and our Terms and Conditions. You can also access the Terms and Conditions here at all times. For security reasons, your order information will no longer be accessible via the Internet.

Use of Google Analytics

This website uses Google Analytics, a web analysing tool from Google Inc. („Google"). Google Analytics uses „cookies". These are text files that are stored on your computer and they make it possible to analyse your use of the website. The information that cookies generate about your use of this website is usually sent to a Google server in the USA and stored there. If IP-anonymisation has been enabled on this website, Google will first truncate your IP address within the area of the Member States of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area. Please note that IP-anonymisation has been enabled on this site.

The full IP address will only be sent to a Google server in the USA and truncated there in exceptional cases. Google will use this information on behalf of the operator of this website in order to analyse your use of the website, to compile reports on the website activities and to provide the website operator with additional services connected with the use of the website and the internet. The IP address forwarded by your browser within the context of Google Analytics is not combined with other Google data.

You can adjust your browser software accordingly to prevent cookies from being stored. However, we would like to point out that if you do so, you may not be able to fully utilise all functions of the website. You can also prevent the gathering of data generated by the cookie and relating to your use of the website (including your IP address) in Google, as well as the processing of this data by Google if you download and install the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Furthermore, this site uses Google analytics reports which store demographic features such as age and gender in a cookie and display performance in terms of demographic features and interests. This data cannot be attributed to a specific person and can always be disabled by means of the display settings. Further information about Google’s provisions is available at www.google.com/intl/de/privacy

Right to information

Please contact us if you have any questions concerning the collection, processing or the use of your personal information, or when requesting information about, correction, blocking or the deletion of data, or if you wish to revoke consent you have provided or object to a specific use of data. You will find the contact information in our company details.