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Shop nowThe commercial relationships between the company Gute Marken Online GmbH and consumers shall be governed exclusively by the following Terms and Conditions.
The purchase contract is concluded with Gute Marken Online GmbH, Christoph-Rapparini-Bogen 25 (3rd floor) DE-80639 Munich, CEO: Thomas Höß, commercial register: Munich district court, HRB 193880
Our customer service is available for questions, complaints and claims from Monday through Friday, 09:30-18:00 by telephone at +49 (0) 89 143 67 152 350, or by e-mail at kundenservice@shop.nicowa.com
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalog. You may select our products and place them in the shopping cart without obligation. Before sending your binding order, you may correct your entries at any time using the correction tools provided and explained for this purpose in the ordering process. By using the „Buy now" button, you place a binding order for the goods placed in the shopping cart. You will then receive an automated e-mail as an order confirmation. With this e-mail the contract is concluded.
A binding contract can also be concluded beforehand as follows:
If you have chosen PayPal as payment method, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
The language available for the conclusion of the contract is German.
We store the text of the contract and send you the order data and our terms and conditions by e-mail. You may also view the terms and conditions at any time on this page. For security reasons, your past orders are no longer accessible on the Internet.
All prices stated on the product pages in the online store include the currently applicable value added tax and other price components.
Within Germany we have a minimum order value of 19,95 €, for international orders there is a minimum order value of 49,90 €. For deliveries within Germany or other States of the EU there are no shipping costs, regardless of the size or weight of your order. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
During the ordering process, we accept payment by credit card (Visa/Mastercard), PayPal, Amazon Pay, purchase on account (creditworthiness required) and advance payment.
Credit card
We accept VISA and Mastercard credit cards. If you wish to pay with a credit card, please enter your name, the credit card number, the expiration date, and the security code when ordering. You may find the security code in the signature field on the back of the credit card. Since we do not story any credit card data, it is necessary to re-enter the credit card data for each order. The credit card authorization process takes place immediately upon the placement of your order; however, the payment transaction is not carried out and your credit card is not charged until the order is shipped.
PayPal
If you wish to pay by PayPal, please make sure to select the appropriate payment method during the order process. You will be automatically redirected to the PayPal website. Log in to PayPal with your e-mail address and password and follow their instructions. Once we have received the full invoice amount, your goods will be shipped.
Payment via Amazon Pay
If you own an Amazon account, you may easily pay for your online purchase at our store with Amazon Pay. Your bank account or credit card will be charged once the delivery of your order to your delivery address has been confirmed. Amazon does not provide us with any of the payment data stored in your Amazon customer account, and you do not need to re-enter this data when placing your order.
Payment in advance
If you prefer the option of paying in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Unless otherwise agreed, deliveries are made from the logistics center of Gute Marken Online GmbH to the delivery address as specified by the customer. The delivery within Germany is carried out by the carrier DHL.
First put your desired items in the shopping cart. Already after the first step of the order process, you may find the entry box for vouchers/coupon codes in the shopping cart above the payment overview. Please enter the voucher code and confirm by clicking on the „redeem now" button. The voucher value is then automatically deducted from the total amount of the shopping cart.
The following general voucher conditions apply:
For promotional vouchers/coupon codes and all vouchers/coupon codes with a minimum purchase requirement, the following additional conditions apply:
If the minimum purchase requirement of a voucher/coupon code with a lower minimum purchase requirement from the same coupon campaign is reached, this voucher will automatically be credited to your purchase. If the minimum purchase requirement of the smallest voucher value of the same campaign is not reached,
the total sum of the individual prices for the purchased items must be paid without deduction.
For gift vouchers and other vouchers without a minimum purchase requirement, the following additional conditions apply:
First, place your desired items in the shopping cart. During a promotional gift campaign, the bonus item will automatically appear in the shopping cart as soon as the minimum purchase requirement has been reached.
The following general conditions apply to promotional gifts / bonus items:
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days, and begins on the day on which you or a third party named by you, who is not the carrier, have received the goods or the last shipment thereof. In order to exercise your right of withdrawal, you must inform us, Gute Marken Online GmbH, c/o FineCom Gelsenkirchen, Fürstinnenstraße 2, 45883 Gelsenkirchen, kundenservice@shop.nicowa.com, tel. +49 (0) 89 143 67 152 350, fax: +49 (0) 89 143 67 152 600, by means of a clear written declaration (sent by mail, fax or e-mail) of your decision to withdraw from this contract. You may use the enclosed standard cancellation form for this purpose, but are not obliged to do so. In order to comply with the withdrawal period, it is sufficient to send the notification that you wish to exercise the right of withdrawal within the withdrawal period.
Gute Marken Online GmbH
Christoph-Rapparini-Bogen 25 (3. OG)
80639 Munich
The goods are to be sent to:
The cancellation may be sent by e-mail to:
E-Mail: kundenservice@shop.nicowa.com
The cancellation may be sent by fax to:
Fax: +49 (0)89 143 67 152 600
Consequences of cancellation
If you cancel this contract, we shall refund all payments which we have received from you, less any return costs in the amount of 3.95€, including shipping costs (with the exception of additional costs resulting from choosing a different type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we received the notification of your cancellation of this contract. For the refund, the same means of payment will be used that was used by you for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged extra fees for this refund. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us, Gute Marken Online GmbH, c/o FineCom Gelsenkirchen, Fürstinnenstraße 2, 45883 Gelsenkirchen, without undue delay and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you dispatch the goods before the end of the fourteen-day period. We shall bear the costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to their being handled in a way that is not necessary in order to verify the condition, properties and functioning of the goods.
Cancellation form
If you wish to cancel the contract, please fill out this form and return it to:
Gute Marken Online GmbH
Christoph-Rapparini-Bogen 25 (3rd floor)
DE-80639 Munich
or
the cancellation may be sent by e-mail to:
E-Mail: kundenservice@shop.nicowa.com
or
the cancellation may be sent by fax to:
Fax: +49 (0)89 143 67 152 600
or
the cancellation may be addressed by telephone at:
Tel: +49 (0) 89 143 67 152 350
– End of the cancellation policy –
You will find the cancellation form template that you can use to make your cancellation here.
The following conditions apply to the subscription to a newsletter from GUTE MARKEN ONLINE GmbH.
The consent is provided during the registration process for the newsletter of GUTE MARKEN ONLINE GmbH via the so-called double opt-in process. In this process, an automated e-mail is sent to each new subscriber after their registration form has been submitted. In the e-mail, the recipient is requested to confirm his/her newsletter subscription by clicking on a link. Only with this consent will the subscriber’s entry in the newsletter distribution list be activated, and the subscriber will from then on receive the desired newsletter. By registering for the newsletter and subsequently clicking on the consent link, the subscriber gives express consent to the regular delivery of the subscribed newsletter.
The newsletter is sent to customers and interested parties at regular intervals of approx. one week. The customer has no entitlement to receive a newsletter at certain times.
At any time, the newsletter subscriber may revoke his/her consent by mail (GUTE MARKEN ONLINE GmbH, Christoph-Rapparini-Bogen 25 (3rd floor) 80639 Munich) or by e-mail (kundenservice@shop.nicowa.com), or unsubscribe from the newsletter at https://www.nicowa.com/newsletter/unsubscribe, or via the link provided in each newsletter.
In the event of a revocation, GUTE MARKEN ONLINE GmbH shall no longer send newsletters to the e-mail address designated by the customer. The revocation of consent is free of charge. Only costs according to basic rates (e.g. postage or mobile phone charges) may be incurred.
Unless the subscriber gives explicit consent to the further processing and use of his/her information, including personal data, provided during the course of registering for the newsletter, this data will be stored, processed and used electronically in machine-readable form at GUTE MARKEN ONLINE GmbH exclusively for the purpose of sending the newsletter. GUTE MARKEN ONLINE GmbH stores the data only as long as is necessary and permitted by law. GUTE MARKEN ONLINE GmbH shall not pass on any personal data to third parties, unless such transfer is necessary for the dispatch of the newsletter itself (e.g. through the use of a dispatch service, advertising agency, etc.). The disclosure of data to the „Nicowa" brand can be consented to in the registration process. This consent may be revoked by the newsletter subscriber at any time.
GUTE MARKEN ONLINE GmbH may not be held liable for any false information caused or distributed by subscribers and/or third parties or which are connected with the dispatch of information via the newsletter. In particular, GUTE MARKEN ONLINE GmbH does not assume any liability if e-mails or data entries (e.g. in online subscriber forms in the newsletter) do not comply with the technical requirements specified in these General Terms and Conditions or with those specified for the website and may thus not be accepted by the system.
If goods are delivered with obvious transportation damage, please report such defects to the delivery agent without delay and contact us immediately. Failure to file complaint or to contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to assert our own claims towards the carrier or the transport insurance.
The warranty for defects in the purchased goods is regulated by statutory provisions. In particular, the customer may demand subsequent performance (replacement delivery or rectification). However, Gute Marken Online GmbH is entitled to refer the customer to a new delivery if the removal of defects involves disproportionate expenditure. The warranty claims expire two years after delivery of the goods. The buyer shall enforce his warranty claims by stating his/her name, address, and order number, as well as briefly detailing the reasons for his/her concerns.
At the request of Gute Marken Online GmbH, the customer shall send the defective goods for inspection at the expense and risk of Gute Marken Online GmbH to the following address:
Gute Marken Online GmbH shall be liable without restriction for intent. In the cases of gross and simple negligence, Gute Marken Online GmbH shall only be liable in cases of injury to life, limb, or health or of a violation of an essential contractual obligation. Essential contractual obligations are those whose fulfillment are necessary to meet the purpose of the contract and on whose compliance the customer may therefore rely.
In case of a slightly negligent breach of essential contractual obligations, the seller’s liability shall be limited to the foreseeable damage typical of the contract concerned.
The above limitations of liability shall also apply to the benefit of the legal representatives and vicarious agents of the seller.
Liability under the Product Liability Act shall remain unaffected.
Delivered goods remain the property of Gute Marken Online GmbH until the purchase price has been paid in full.
Gute Marken Online GmbH
Tel.: +49 (0) 89 143 67 152 350
Fax: +49 (0) 89 143 67 152 600
E-Mail: kundenservice@shop.nicowa.com
Registry court: Munich District Court, HRB 193880
CEO: Thomas Höß
Realization & full service by Fortuneglobe GmbH
Christoph-Rapparini-Bogen 25 (3rd floor)
DE-80639 München
www.fortuneglobe.com
Status: as of October 2022
Responsible Website Owner:
Gute Marken Online GmbH
Christoph-Rapparini-Bogen 25
D-80639 Munich, Germany
E-mail: info@gutemarken.com Phone: +49 89 143 67 152-999
(hereinafter referred to as „We")
Represented by:
Thomas Höß (Managing Director)
Data Protection Supervisor:
Gerrit Guggenberger
E-mail: dataschutz@gutemarken.com
Tel: 089 143 67 152-521
Gute Marken Online GmbH operates under www.nicowa.com (hereinafter referred to as the „Site") an online shop with products made by NICOWA Europe GmbH, Birketweg 31 80639 München (hereinafter referred to as the „Manufacturer") and collects personal data. This data protection statement shall advise you to which extent and purposes we collect personal data and which rights you have.
Data subjects’ rights:
It should be noted that the following rights relating to our processing of your personal data can be asserted at any time free of charge:
Right of access Art. 15 GDPR (General Data Protection Regulation)
Right to rectification Art. 16 GDPR
Right to erasure (‘right to be forgotten’) Art. 17 GDPR
Right to restriction of processing Art. 18 GDPR
Right to data portability Art. 20 GDPR
In the event that processing is based on safeguarding justified interests: Right to object Art. 21 GDPR
In the event that processing is based on consent: Right to withdraw consent Art. 7 Para. 3 GDPR
Right of complaint:
It should also be noted that you have a right to lodge a complaint with a data protection authority when you believe that processing of your data violates data protection laws. Such complaints can be lodged, e.g., with the following supervisory authority:
Bavarian Data Protection Supervisory Authority
Promenade 606
D-91522 Ansbach, Germany
From this site you can subscribe to our newsletter which informs you about our latest interesting offers.
We use the so-called double opt-in process for subscriptions to our newsletter in which you are sent, after your subscription, an e-mail to the e-mail address you entered and are asked to confirm that you request reception of our newsletter. In addition, we will store the IP address from which the subscription was made and the times of subscription and clicking of the confirmation link. The purpose of this procedure is to document your subscription and prevent any potential abuse of your personal data.
Any further information that we request besides your e-mail address is voluntary data that we use exclusively in order to address you personally.
After your subscription to the newsletter we will use your e-mail address to send you the newsletter for which we will ask your consent during the registration process. You can revoke your consent at any time or unsubscribe the newsletter. We will store your data only until you unsubscribe the newsletter or revoke your consent. You can unsubscribe the newsletter at any time either by sending a message to the above-described contact option or via the relevant link in the newsletter.
You can visit our site without entering any personal details. We will only store access details without any personal references, such as the name of our Internet service provider, the site from which you visit us or the name of the requested file. This data is assessed exclusively for the purpose of improving our offers and cannot be traced back to you.
We collect the following data in this process:
Please, note: This data is only stored and used in anonymized/pseudonymized form.
This is usually done by using log files and cookies. More detailed information about the use of cookies is given below.
We use this data to safeguard our justified interests
The legal basis of our data processing is Art. 6 Para. 1 Lit. f GDPR.
The data will be erased when it is no longer required to achieve the purpose of its collection. Data that we collect for the purpose of providing the site will be erased when the respective session ends.
Personal data is collected when you make such data available to us while ordering goods or opening a customer account. All customer data is stored and processed by us in compliance with applicable data protection laws.
The following data is collected when an order is placed:
We use the data you make available to us without your separate consent exclusively for the fulfillment and processing of your order. The aforesaid also applies to the disclosure of your data to shipment service providers for the delivery of your order. If required for payment processing we will also make your data available to our principal bank or an external payment service provider. Obligatory data that is necessary for processing an order is marked separately. Further information can be stated on a voluntary basis.
You may create a customer account where we save your data for future purchases. If you create a customer account, the storage of the data provided by you for this purpose is revocable. Your customer account and the relevant data can be deleted at [please, add]. If your data is subject to a legal retention period its processing is restricted and such data is deleted at the end of the legal retention period.
The data will be blocked for further use upon completion of the contractual relationship and deleted as soon as the retention period under commercial or fiscal laws has expired.
Art. 6 Para. 1 Lit. b GDPR is the legal basis for processing such data for handling your order as well as creation and administration of your customer account. The legal basis for storing your data during retention periods under commercial or fiscal laws is Art. 6 Para. 1 Lit. c GDPR.
We will only disclose the data provided by you during the ordering process to the manufacturer when you have given your consent during the ordering process. The manufacturer will use your personal data for its own advertising purposes as well as for market and opinion research. You can revoke your consent completely or partly at any time with effect for the future.
Our company regularly checks customers for creditworthiness whenever contracts are concluded; if there is a legitimate interest, we also check existing customers. We therefore collaborate with Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss, Germany, which provides us with the relevant data. For this purpose, we pass on your name and your contact data to Creditreform Boniversum GmbH. Information about Art. 14 EU General Data Protection Regulation (GDPR) pursuant to which Creditreform Boniversum GmbH processes your data can be found here: www.boniversum.de/EU- GDPR
We conduct a creditworthiness check only when you choose for your order a method of payment where we will bear the payment default risk. In such case we process your personal data in relation to an automated decision whether a purchase contract can be concluded on the basis of your selected means of payment. This decision is exclusively reliant on the automated processing of your personal data during a creditworthiness check. If your creditworthiness check proves positive, you can complete your order with the selected means of payment. Thus, the decision is made without verification of your buying interest or any other impact on the decision-making process by our staff members.
Purpose der processing is the provision of information on your credit rating. This processing is required in order to conclude a contract with you and safeguard our legitimate interest to avoid payment defaults. Legal basis for this processing is Art. 6 Para.1 Lit. a, f GDPR.
Your personal data is encrypted in the order process 128bit SSL for transmission via the Internet. Credit card details are not stored but acquired directly from our payment service provider and processed. We protect our website and all other systems with technical and organizational measures against loss, destruction, access, manipulation or disclosure of your data by unauthorized persons. Access to your customer account is only possible after input of your personal password. You should always treat your access information confidentially and close the browser window after finalizing communication with us, notably if you use your computer together with third parties.
This website uses Google Analytics, a web analyzing service of Google Inc. („Google"). Google Analytics uses so-called „Cookies", these are text files which are saved on your computer and make it possible to analyze your use of the website. The information about your use of the website generated by the cookie is generally transmitted to a server of Google in the USA and stored there. However, if IP anonymization has been activated on this website, your IP address will previously be shortened by Google within the European Union Member States or the other Signatory States of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be sent to a Google server in the USA and then shortened. Google will use this information on behalf of the operator of this website to analyze your use of the website, to gather reports about the website activities for the website operator and to render further services related to the use of the website and the internet. The IP address transferred from your browser within the framework of Google Analytics will not be merged with other Google data.
You can change the settings of your browser software to keep the cookies from being saved. However, we would like to point out that you may then not be able to use all the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of these data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
This website uses Google Analytics including the „_anonymizelp()‘‘ add-on. The IP addresses are shortened before being further processed; a direct reference to persons can thus be excluded. Hence, any personally identifiable elements in data collected about you are excluded at once and this personal data immediately deleted.
We use Google Analytics in order to analyze use of our website and make continual improvements. We use the generated statistics to improve our offer and make it more interesting for you as a user. For exceptional cases where personal data is transmitted to the USA Google has subjected itself to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework. Legal basis for the use of Google Analytics is Art 6 Para. 1 S. 1 Lit. f GDPR.
In addition, this site uses Google Analytics reports in relation to demographic features and interests which save demographic features, such as age and gender, in a cookie. Such data cannot be traced back to a specific person and can be deactivated at any time in the display settings. Further details regarding Google’s terms of service can be found at: www.google.com/intl/de/privacy
If you not wish to be tracked by Google Analytics you can deactivate tracking here:deactivate now
Other web analysis services
ADTECH
This website uses the services ADTECH GmbH, Robert – Bosch-Str. 32, D-63303 Dreieich, Germany (hereinafter referred to as „ADTECH"). ADTECH facilitates delivery of banners on our website. ADTECH uses cookies to capture the below data:
• Browser type,
• Operating system,
• Date and time at which a certain banner was delivered.
ADTECH uses this information in order to measure the delivery of banners, such as the number of clicks on a banner or how often a specific banner has been delivered to an individual user.
ADTECH uses this data to generate a report for us and aggregates the data acquired in the individual networks internally for statistical purposes.
If you do not wish to participate in such measurements by ADTECH you can opt out by clicking the following link: deactivate now
We process this data in order to safeguard our legitimate interests of assessing the efficiency of our advertisements, to display banners to you that match your interests and avoid showing the same advertisements repeatedly to you. Legal basis for this processing is Art. 6 Para. 1 Lit. f GDPR.
Yahoo! Analytics
This website uses Yahoo! Analytics, a service of Oath (EMEA) Limited (previously known as Yahoo! EMEA Limited), 5-7 Point Square, North Wall Quay, Dublin 1, Ireland (hereinafter referred to as "Yahoo!"). Yahoo Web Analytics is a browser-based system used to collect information about visitors to our customers‘ websites.
Information collection and use
Yahoo Web Analytics uses web beacons and cookies to collect data about visitors to our customer’s websites. This data is sent to Yahoo by your web browser as part of your interaction with a customer’s website. The data collected commonly includes IP address, time spent on webpages, links clicked, or advertisements viewed on those pages. This data is collected by Yahoo Web Analytics so that Yahoo can report statistical information. Yahoo Web Analytics cookies do not contain personally identifiable information such as name, age, or phone number.
Yahoo! collects this information on our behalf. We can also use only the browser data collected through Yahoo Web Analytics in order to improve our products and services and provide advertisements about goods and services of interest to users.
Your opt-out choices
Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies, or to reject third party cookies only. If you reject cookies, you may not be able to sign in or use other features of websites that rely on cookies.
If you do not wish to have information about your above-described activities collected and processed by Yahoo, you can opt-out here: deactivate now
We use Yahoo! Analytics in order to safeguard our legitimate interests of matching the website to your needs and continually improve it. Legal basis of this data processing is Art. 6 Para. 1 Lit. f GDPR.
The Reach Group
On this website the web analysis service provider The Reach Group GmbH, Am Karlsbad 16, D-10785 Berlin, Germany, collects and stores data from which user profiles are created by using pseudonyms. The required information is stored and processed during your visits to the website. These user profiles are used to analyze visitor behavior for the purpose of improving and customizing our offerings and to deliver personalized advertisements. Reference to your person or your place of residence cannot be made at any time. Even now, such correlation is not possible. With effect for the future you can at any time revoke your consent to the collection and storage of your data for the purpose of web analytics by clicking on the following link: http://hal9000.redintelligence.net/retarqetinqmanaqer.php?c=491296&h=2486ce ac931d
We process this data in order to safeguard our legitimate interests of assessing the efficiency of our advertisements, to display banners to you that match your interests and avoid showing the same advertisements repeatedly to you. Legal basis for this processing is Art. 6 Para. 1 Lit. f GDPR
We use cookies on various pages in order to make visiting our website more attractive and to enable the use of certain functions. These concern small text files that are saved on your computer. Most of the cookies we use will be erased from your hard disk when the browser session ends (so-called session cookies). Other cookies will remain on your computer and help us to recognize your computer when you next visit our website (so-called persistent cookies). These cookies serve to greet you with your user name and save you from re-entering your password for subsequent orders or from filling out forms with your details. You can configure your browser so that you are advised of the setting of cookies and can decide on accepting cookies on a case-by-case basis or refuse to accept cookies in certain cases or generally. Non-acceptance of cookies may impair the functionality of our website.
We use cookies in order to safeguard our legitimate interests in improving the user-friendly design of our website and customizing and optimizing our services for you.
Legal basis for this processing is Art. 6 Para. 1 Lit. f GDPR.
This website uses Google Analytics, a web analysing tool from Google Inc. („Google"). Google Analytics uses „cookies". These are text files that are stored on your computer and they make it possible to analyse your use of the website. The information that cookies generate about your use of this website is usually sent to a Google server in the USA and stored there. If IP-anonymisation has been enabled on this website, Google will first truncate your IP address within the area of the Member States of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area. Please note that IP-anonymisation has been enabled on this site.
The full IP address will only be sent to a Google server in the USA and truncated there in exceptional cases. Google will use this information on behalf of the operator of this website in order to analyse your use of the website, to compile reports on the website activities and to provide the website operator with additional services connected with the use of the website and the internet. The IP address forwarded by your browser within the context of Google Analytics is not combined with other Google data.
You can adjust your browser software accordingly to prevent cookies from being stored. However, we would like to point out that if you do so, you may not be able to fully utilise all functions of the website. You can also prevent the gathering of data generated by the cookie and relating to your use of the website (including your IP address) in Google, as well as the processing of this data by Google if you download and install the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Furthermore, this site uses Google analytics reports which store demographic features such as age and gender in a cookie and display performance in terms of demographic features and interests. This data cannot be attributed to a specific person and can always be disabled by means of the display settings. Further information about Google’s provisions is available at www.google.com/intl/de/privacy
There is no data transferred to countries outside of the European Union and such transfer is not planned.
As at: May 2018
Cancellation
Right to cancel
You have the right to cancel this contract within 14 days without specifying any reasons. There is a 14 day cancellation period, starting on the day that you or a third party – other than the carrier – designated by you receive the final goods. If you wish to exercise your right to cancel, you need to clearly notify us (for example, by sending us a letter, a fax or an email) at Gute Marken Online GmbH, c/o FineCom Gelsenkirchen, Fürstinnenstraße 2, 45883 Gelsenkirchen, or kundenservice@shop.nicowa.com, or on tel: +49 (0) 89 143 67 152 350, fax: +49 (0) 89 143 67 152 600 about your decision to cancel this contract. You can use the cancellation form template that has been included for this purpose but this is not a requirement. To comply with the cancellation deadline, it will be sufficient if you submit the notification that you are exercising your right to cancel before the cancellation deadline has expired.
Gute Marken Online GmbH
Christoph-Rapparini-Bogen 25
D-80639 Munich
Please send the goods to:
Send your email with your cancellation to:
Email: kundenservice@shop.nicowa.com
Send your fax with your cancellation to:
Fax: +49 (0) 89 143 67 152 600
Consequences of cancellation
If you cancel this contract, we are obliged to return all payments that we have received from you, less any return costs in the amount of 3.95€, including the delivery costs (apart from additional costs arising from the fact that you have selected a form of delivery which is other than the cheapest, standard delivery that we offer) without delay and at the latest within 14 days of the day on which we receive notification that you have cancelled this contract. When we make this refund, we will use the same payment method that you used for the original transaction unless we have expressly agreed otherwise with you. For sending back the goods to our warehouse we will charge you 7,80 GBP by lessening your refund. We are entitled to refuse to pay the refund until we have received the returned goods or until you provide evidence that you have returned the goods, depending on which occurs first. You must return the goods without delay, and in any event, within 14 days of the day that you notified us that this contract has been cancelled. Please send or deliver the goods to Gute Marken Online GmbH, c/o FineCom Gelsenkirchen, Fürstinnenstraße 2, 45883 Gelsenkirchen. You are within the deadline if you send the goods before the 14 day period has expired. You will only need to pay for any diminished value of the goods, if this diminished value can be attributed to using them beyond what is necessary to ascertain the quality, the nature and the functioning of the goods.
End of the cancellation policy
Cancellation form
If you wish to cancel this contract, please complete this form and return it to:
Gute Marken Online GmbH
Christoph-Rapparini-Bogen 25
D-80639 Munich
or
Send your email with your cancellation to:
Email: kundenservice@shop.nicowa.com
or
Send your fax with your cancellation to:
Fax: +49 (0) 89 143 67 152 600
or
If you telephone, please call:
Tel: +49 (0) 89 143 67 152 350
You will find the cancellation form template that you can use to make your cancellation here.